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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reeva

May 15, 2026

5  out of  5
rating by Reeva
"Siena is patient and takes her time explaining things. 10/10 recommend. Feels like I am talking to family!"
We responded:
"Reeva, Thank you so much for your kind words! We're thrilled to hear that Siena made you feel comfortable and took the time to explain everything clearly. It means a lot to us that you felt like you were talking to family. We really appreciate your recommendation and look forward to assisting you again in the future!"
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Cheryl Henderson

May 14, 2026

5  out of  5
rating by Cheryl Henderson
"Wonderful employees very knowledgable. Patty was so helpful. Thank you State Farm for having wonderful and nice representation from your employees"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Melissa Snively’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lithia ."
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ariel glenn

May 13, 2026

5  out of  5
rating by ariel glenn
"Ms Annette is very professional, explaining the details of the policyholder and the policy documents, most importantly the premium 👌"
We responded:
"Thank you so much for your kind words, Ariel! We're delighted to hear that Ms. Annette provided you with clear and professional service, especially explaining all the important details about your vehicle insurance. We appreciate your feedback and look forward to assisting you again in the future! 🚗👌"
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Santos Guerrero

May 9, 2026

5  out of  5
rating by Santos Guerrero
"Very attentive and professional services! Always a pleasure to talk to Toni and anyone in this office."
We responded:
"Santos, Thank you so much for your kind words and positive feedback! We're delighted to hear that you find our services reasonable and that Toni and the team have been attentive and professional. It’s always a pleasure assisting you with your vehicle insurance needs. We look forward to continuing to provide you with excellent service!"
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Natalio Gene

May 8, 2026

5  out of  5
rating by Natalio Gene
"Tony fue amable y eficiente en su gestión. Ż ż se xc"
We responded:
"Thank you so much for the 5-stars, Natalio! We really appreciate your feedback and are always here to help with any insurance needs you have - whether it be auto, home, life, or health. Feel free to reach out to us here on State Farm Agent Melissa Snively’s Team anytime."
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Christopher Duncan

May 8, 2026

5  out of  5
rating by Christopher Duncan
"A State Farm client for over 40 years, I was impressed with the candor, relatability, and professionalism of Angela Concilio. She answered a long list of Q's concerning changes and current coverage with my auto insurance policies...."like a good neighbor"."
We responded:
"Christopher, Thank you for your fantastic review and for being a loyal State Farm client for over 40 years! We’re thrilled to hear that Angela Concilio provided you with candid, relatable, and professional service while addressing all your questions. It’s our mission to be “like a good neighbor,” and your feedback truly reflects that. Please don’t hesitate to reach out if you need any further assistance with your auto insurance."
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Ish Lebron-Bravo

May 8, 2026

5  out of  5
rating by Ish Lebron-Bravo
"Annette, was really helpful. She assisted me in making changes to my current policy and helping me set up a new policy. My original agent was no longer available and my experience with her was great and friendly and I am looking forward to stopping by their office to meet them in person."
We responded:
"Ish, Thanks for the impressive review and for sharing your experience! We're glad to hear that Annette was helpful and made the process of updating your policy smooth and friendly. We look forward to welcoming you in person at our office soon. If you have any questions or need further assistance with your motorcycle or vehicle insurance, feel free to reach out anytime! "
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Allen Belcher

May 7, 2026

5  out of  5
rating by Allen Belcher
"Fast service."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Melissa Snively’s Team. "
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Kellie Berning

May 7, 2026

5  out of  5
rating by Kellie Berning
"Angela was super helpful getting our policy switched over to our new car."
We responded:
"Thank you so much for the 5-stars, Kellie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Vicky Butera

May 6, 2026

5  out of  5
rating by Vicky Butera
"I recently had a question regarding a billing issue. After speaking to Angela she had to make several phone calls to State Farm corporate. During this time Angela kept me informed until resolution. That’s the type of customer service that is important to me. Thank you."
We responded:
"Vicky, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Snively’s Team!"
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david morton jr

May 6, 2026

5  out of  5
rating by david morton jr
"Randi Wilson was a pleasure to deal with, very competitive and saving me a ton of money!! The process was seamless and very user friendly. I’ll never go anywhere else! Thanks again Randi!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Melissa Snively’s Team. "
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Wendy Moon Bolyn

May 6, 2026

5  out of  5
rating by Wendy Moon Bolyn
"Angela was very friendly and patient, walking me through my coverage line by line. She helped me understand what my options were for making policy changes and how certain changes would impact my overall premium."
We responded:
"Wendy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Melissa Snively’s Team—we are always here to help!"
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Richard Nutting

May 6, 2026

5  out of  5
rating by Richard Nutting
"I had a wonderful experience working with Angela Concilio as I added additional insurance yesterday. Angela was very personable and efficient!"
We responded:
"Richard, thank you for your wonderful review of State Farm Agent Melissa Snively’s Team!"
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Mark Baker

May 6, 2026

5  out of  5
rating by Mark Baker
"Melissa Snively Insurance is an extremely professional and courteous agent, whom I highly recommend for your Insurance needs!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lithia to know that you had such a wonderful experience with us here on State Farm Agent Melissa Snively’s Team."
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Kym Taylor

May 6, 2026

5  out of  5
rating by Kym Taylor
"I appreciated the complimentary notary service that a friend had tipped me off to. Bella was so friendly and courteous."
We responded:
"Thank you, Kym, for your wonderful review! We're glad you enjoyed our complimentary notary service and found our team friendly. Your feedback inspires us to continue providing exceptional service."
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Mike Soule

May 5, 2026

5  out of  5
rating by Mike Soule
"Patty was very helpful in answering questions that I had with my policy."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kimberly

May 5, 2026

5  out of  5
rating by Kimberly
"I had such a great experience with this office. Melissa, Angela, Isabella, and Shelby were all incredibly kind, professional, and genuinely helpful. The State Farm motto, “like a good neighbor,” truly fits, they went above and beyond to assist me with notarizing a document. It’s rare to find a team that is this welcoming and willing to help with whatever you need. Highly recommend!"
We responded:
"Kimberly, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Snively’s Team!"
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Paul Cunningham

May 5, 2026

5  out of  5
rating by Paul Cunningham
"Bought a used car for my daughter in a private sale. Adding it to my policy was quick and easy. Annette was great."
We responded:
"Thank you for the 5-star review, Paul! Here on State Farm Agent Melissa Snively’s Team, we are proud to serve our community and appreciate your recognition. We're thrilled that Annette took such good care of you and your auto insurance needs!"
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Michele Maynard

May 1, 2026

5  out of  5
rating by Michele Maynard
"Tony was very helpful in answering all my questions and needs to know."
We responded:
"Michele, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Melissa Snively’s Team here in our Lithia office. We're delighted that Tony took such great care of you!"
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Sherry Garcia

April 30, 2026

5  out of  5
rating by Sherry Garcia
"Randi was great- very efficient and got me coverage immediately. I highly recommend the State Farm office in Lithia. 🥰"
We responded:
"Thank you, Sherry, for your fantastic feedback! We're glad to hear that Randi was able to assist you efficiently. Your recommendation means a lot to us. "
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Ali Sandage

April 30, 2026

5  out of  5
rating by Ali Sandage
"Great customer service! I spoke with Tony regarding questions about an email I received. He was very patient and explained everything in great detail. He made sure I didn't have any other questions or concerns before the call ended."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melissa Snively’s Team here in Lithia . "
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She Robles

April 30, 2026

5  out of  5
rating by She Robles
"Gracias Tony por su amabilidad y la gran ayuda que me ofreció."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Melissa Snively’s Team here in Lithia . "
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Barbara Keen

April 29, 2026

5  out of  5
rating by Barbara Keen
"Patty was extremely helpful in explaining the purpose of the Auto Policy Renewal documents"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Melissa Snively’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Elirosy Castellanos

April 28, 2026

5  out of  5
rating by Elirosy Castellanos
"I'm very satisfied with the service provided. Annette specially, has been very helpful answering my questions and making sure we have the best cover for our needs. Totally recommend woking with this office!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that Annette was able to assist you quickly and make bundling your property and auto insurance a smooth process. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Tamara Torres-Crowell

April 28, 2026

5  out of  5
rating by Tamara Torres-Crowell
"I recently called State Farm for a vehicle replacement quote and worked with Angela, who was absolutely wonderful. She was informative, patient, and walked me through the premium differences clearly. I’ve been with this agency for many years, and experiences like this are exactly why. They consistently take great care of our family, and Angela is a perfect example of the excellent service they provide."
We responded:
"Thank you so much, Tamara, for your wonderful review! We're thrilled to hear that Angela provided you with such clear, patient, and informative assistance. It means a lot to us that you’ve trusted our agency for many years, and we're committed to continuing to take great care of your family. We'll be sure to share your kind words with Angela—she’ll be delighted! If you ever need anything else, please don’t hesitate to reach out"